Question 1

Do I need an appointment or do you accept walk-ins?

Accepted Answer

While we welcome walk-ins when availability allows, we highly recommend booking an appointment to ensure you get your preferred barber and time slot. You can easily book online through our website or call us at (512) 877-7563.

Question 2

What's the difference between Express and Signature haircuts?

Accepted Answer

Our Express Haircut ($65) is a quick, precision cut perfect for busy gentlemen. The Signature Haircut ($80) includes a consultation, relaxing shampoo and conditioner, the cut itself, and a rejuvenating hot towel treatment: the full Sorek experience.

Question 3

How long does a typical appointment take?

Accepted Answer

An Express Haircut takes about 30 minutes. Our Signature Haircut runs approximately 45-60 minutes. Beard services range from 15-30 minutes. For custom menswear consultations, plan for about 60-90 minutes for your first visit.

Question 4

What are your hours of operation?

Accepted Answer

We're open Tuesday through Saturday from 9am to 7pm. On Sundays, we're open 12pm to 5pm for Menswear appointments only. We're closed on Mondays.

Question 5

Where are you located and is there parking?

Accepted Answer

We're located at 1813 E 6th St in East Austin (78702). Street parking is available on 6th Street and surrounding streets. There's also a public lot nearby on 7th Street.

Question 6

What's included in your membership program?

Accepted Answer

Our membership includes 2 haircuts per month, unlimited neck trims between cuts, and 15% off all products and custom menswear. Memberships auto-renew and can be cancelled with one month's notice.

Question 7

Can I use my membership with any barber?

Accepted Answer

Yes! Your membership vouchers are redeemable with any of our barbers. While we can't guarantee a specific barber, booking in advance helps ensure you're scheduled with your preferred stylist.

Question 8

How long does a custom suit take to make?

Accepted Answer

Custom suits typically take 4-8 weeks from your first consultation to final fitting. We recommend starting at least 3-4 months before any major event like a wedding. Rush orders may be available. Contact us to discuss your timeline.

Question 9

What fabrics do you offer for custom suits?

Accepted Answer

We offer an exclusive selection of in-house fabrics plus the world's finest luxury mills including Loro Piana, Dormeuil, Holland & Sherry, and Ermenegildo Zegna. During your consultation, we'll help you choose the perfect fabric for your style and occasion.

Question 10

Do you offer wedding packages for grooms and groomsmen?

Accepted Answer

Absolutely! We specialize in wedding attire and offer comprehensive packages for grooms and their parties. We can accommodate out-of-town groomsmen with remote sizing options. Book a consultation to discuss your wedding vision.

Question 11

Can you do in-home or office consultations for custom menswear?

Accepted Answer

Yes, we offer at-home and in-office consultations for custom menswear. Simply email us at info@sorek.co to schedule a private appointment at your preferred location.

Question 12

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and cash. For custom menswear orders, we typically require a deposit at the time of order with the balance due at final fitting.

Questions, Answered.

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